Was I wrong?

Lina Corte is a new part-time employee working at Lumière Brew, a café on Crystal Street. With her fearless personality and customer service skills, she thought she was contributing to the shop's sales! But then the area manager Gaston points out that her customer service attitude is poor. Even though the store manager had been okay with it because it was getting good laughs, he suddenly changes his tune. "I understand. From now on, I will provide customer service according to the manual."